Getting started as a buyer

Welcome to Yellowpay. If you're here, one of your suppliers has set you up to buy on payment terms — your supplier gets paid right away, and you pay at the end of the terms you agreed. This guide covers your first login and your first purchase.

If you'd rather watch than read, the videos below cover the same steps.

Your first login

1. Open your invitation email. When your supplier sets you up, you'll receive an invitation from Yellowpay to activate your account. Activating it is what lets you accept your first payment request.
2. Set your password. Follow the link and create a password.
3. Confirm your company details. Check your legal company name, billing address, and the contact who should receive payment reminders. Getting the right person on the notifications now saves chasing later.
4. See your credit limit. Your dashboard shows the credit limit available to you and how much of it is in use. The limit was arranged by your supplier and reviewed by our credit partners — there's nothing you need to apply for.

Your first purchase on terms

1. Agree the order with your supplier as usual. Nothing changes about how you buy — pricing, delivery, and the relationship stay between you and your supplier.
2. Receive the payment request. Your supplier sends a payment request through Yellowpay for the invoice amount and the terms you agreed. It arrives by email.
3. Review and accept. Follow the link into your dashboard, check the amount, the terms, and the due date, then accept. Your supplier is paid within 2 business days.
4. Pay Yellowpay at the end of terms. You'll get a reminder before the due date. You pay Yellowpay — not your supplier — on the date shown in your dashboard.

Common first-week questions

Does this cost me anything?

Your terms are agreed with your supplier before you accept a payment request. What you see on the payment request is what you pay — review the amount and due date before accepting.

Can I pay early?

Yes. You can settle any open payment request before the due date from your dashboard.

What if I need more time?

Request an extension from your dashboard, on the payment request itself, before the due date. Extensions are common in construction supply — timelines move — and we'd rather plan with you than surprise you.

Who do I pay — Yellowpay or my supplier?

Yellowpay. Your supplier has already been paid. Paying the supplier directly instead will tangle things up for everyone, so always use the payment details in your dashboard.